Introduction

REDMONT REALTY REAL ESTATE PURCHASE AND SALE BROKERAGE – L.L.C (“Redmont”, “we”, “us” or “our”) respects the privacy of its clients, prospective clients, brokers, business partners and website visitors. This Cookie Policy explains how Redmont uses cookies and similar technologies when you visit our websites, submit an enquiry or application, register for or use the Redmont Broker Portal, communicate with us or use our real estate brokerage services. This Cookie Policy should be read together with Redmont’s Privacy Policy and Website Terms & Conditions.

What Are Cookies and Similar Technologies?

Cookies are small text files placed on or stored on your device when you visit a website. Similar technologies may include browser storage, pixels, tags, scripts and other technical identifiers. These technologies may enable a website to recognise a device, maintain a required session, remember necessary settings, support authentication, process forms, protect against misuse, improve security and provide services requested by the user.

Technologies Currently Used on the Website

Based on the public website pages reviewed as at the effective date of this policy, Redmont currently uses essential technical and session technologies required for the operation, security and basic functionality of its websites.
These technologies support, where applicable:
  • Website operation and navigation;
  • Mobile menus and interactive website functions;
  • Website security and prevention of misuse;
  • Online enquiry forms;
  • Broker registration forms;
  • Account authentication and session management; and
  • Broker Portal functionality requested by an authorised user
The current public website review did not identify active non-essential analytics, advertising, remarketing, social-media pixel, CRM-tracking, chat-widget, map, video-embed or other marketing-tracking technologies on the reviewed public pages. The initial server response reviewed for the public Cookie Policy page did not issue a named cookie. The Broker Portal, authenticated areas, forms or future website features may use additional strictly necessary session or security technologies where required to provide the relevant service.

Categories and Purposes of Cookies

Strictly Necessary Technical Technologies

Strictly necessary cookies and similar technologies may be used where required for the website to operate, maintain security, process forms, provide navigation, prevent fraud or misuse, or deliver a service requested by the user.
These technologies may be used for website functionality, security, authentication, session management, form processing, load management and necessary preferences. They are not used to create advertising profiles or to track activity across unrelated websites.

Authentication and Session Technologies

Where a user accesses an account or the Redmont Broker Portal, authentication and session technologies may be used to maintain a secure login session, protect account access, remember the authorised session and support the requested portal functions. These technologies may be necessary for the Broker Portal or other authenticated services to operate correctly.

Analytics Technologies

At the effective date of this policy, no active analytics technology was identified on the reviewed public website pages. Redmont does not currently identify Google Analytics, Google Tag Manager or comparable analytics tools as active on those pages. If analytics technology is introduced in the future, Redmont will review and update this Cookie Policy and will obtain any consent required by applicable law before or when the technology is activated.

Advertising, Remarketing and Social-Media Technologies

At the effective date of this policy, no active advertising cookies, remarketing technologies, advertising pixels or social-media tracking pixels were identified on the reviewed public website pages. This includes no identified Meta Pixel or LinkedIn Insight Tag on those pages. Redmont does not currently use these technologies to create advertising profiles or to track users across unrelated websites. If such technology is introduced in the future, Redmont will update this Cookie Policy and implement any required consent or preference mechanism

Embedded Third-Party Services

At the effective date of this policy, no active third-party map, video, chat-widget or comparable embedded service was identified on the reviewed public website pages. This includes no identified Google Maps, YouTube, Vimeo, Crisp or comparable embedded tracking service on those pages. Third-party websites or services linked from the Redmont website may use their own cookies or similar technologies. Redmont does not control the privacy practices of independent third-party websites. Users should review the privacy and cookie policies of those third parties before submitting personal information or using their services

Information Collected Through Cookies and Similar Technologies

Depending on the technology and the service being used, Redmont may collect technical and website information including:

  • IP address;
  • Device information;
  • Browser type;
  • Operating system;
  • Login records;
  • Website activity;
  • Pages visited;
  • Date and time of access;
  • Referral source; and
  • Security and authentication records.

This information may be used where necessary or permitted to maintain website and account security, administer Broker Portal accounts, process enquiries and applications, provide requested services, prevent fraud and misuse, comply with legal or regulatory requirements, improve websites and services, and protect Redmont’s legal rights and legitimate business interests. Further information about the collection, use, storage and disclosure of personal data is available in Redmont’s Privacy Policy.

Service Providers and International Transfers

Redmont may use hosting providers, technology providers, authentication providers, cloud providers, CRM providers, security providers, form-processing providers and other professional service providers to operate and secure its websites and digital services. Certain technology, communications, cloud, CRM or professional service providers used by Redmont may process information outside the United Arab Emirates. Where personal data is transferred outside the UAE, Redmont will take appropriate steps to comply with applicable UAE requirements concerning international transfers of personal data. Redmont does not sell personal data to third parties.

Managing Cookies and Similar Technologies

You can control or delete cookies through your browser settings. You may also configure your browser to block cookies or notify you when a website attempts to store cookies or similar technologies on your device. Blocking strictly necessary technologies may affect website navigation, form submission, broker registration, account access, authentication, security functions or other requested services. Where non-essential cookies or similar technologies are used in the future, Redmont will provide appropriate consent or preference controls where required by applicable law. You may withdraw consent for non-essential technologies through the available consent or preference mechanism, where provided

Legal and Regulatory Basis

Depending on the circumstances, Redmont’s use of cookies and similar technologies may be based on the need to provide a service requested by the user, contractual requirements, legal or regulatory obligations, legitimate interests such as website security and fraud prevention, consent where required, or another lawful basis available under applicable UAE law.

Data Retention and Security

Redmont will retain information obtained through cookies and similar technologies for as long as reasonably necessary for the purpose for which it was collected and for any additional period required for regulatory compliance, security, contractual obligations, accounting, dispute resolution, fraud prevention or the establishment, exercise or defence of legal claims. Redmont applies reasonable organisational, administrative and technical measures designed to protect information against unauthorised access, unlawful use, accidental loss, disclosure, alteration, destruction and misuse. However, no internet transmission, electronic communication or information-storage system can be guaranteed to be completely secure.

Changes to This Cookie Policy

Redmont may amend this Cookie Policy where necessary to reflect changes in law, regulation, technology, website functionality, service providers, business operations or processing activities. The latest version will be published on the website with its updated effective date. If Redmont introduces new cookies, analytics tools, advertising pixels, tracking technologies, CRM tools, embedded third-party services, chat widgets, maps, video embeds or similar technologies, this Cookie Policy will be reviewed and updated accordingly.